With over 75,000 square feet of gaming space, Desert Diamond Casino West Valley is where jackpots are a cause for celebration. We have the newest slots, table games, a Poker Room, and a Bingo Hall for your winning pleasure. 239 reviews of Desert Diamond Casino West Valley 'Are you kidding me No Alcohol!! This is an absolute joke just crappy tight machines. How can a casino not have Alcohol. Plus some location right smack dab in middle of neighborhood. Well we tried but back to the other casinos:) nice try guys'. Information and Reviews about Desert Diamond WV Poker Room in Glendale, including Poker Tournaments, Games, Special Events and Promotions. A schedule of Desert Diamond Casino Tucson poker tournaments, including time, buy-in, blind structure, and more. You also can find Desert Diamond Casino Tucson phone number, address, and website info.

I played at the new Desert Diamond this weekend and was very disappointed having waited more than a decade for poker to come to the West Valley. The aesthetics of the room are incredibly pleasing, which is the only nice thing I can think to say about my experience.

I was initially dismayed by how the host was unable to tell whether or not the open seats being advertised on the Bravo Poker screens were actually available. Being that this was opening weekend for the casino I expected a few hiccups but it was clear that this person had very limited experience, if any at all hosting at a casino poker room.

The next thing that hit me was the inexperience of the dealers. During the three hours that I was there, the game had to be paused for 2-3 minutes at a time on multiple occasions so the dealer could explain the house rules, call for the floor, call for chips, etc. We couldn't have been averaging more than 15 hands an hour.

The worst of it was when our table broke down to only five people, one having been absent for about 10 minutes. Those of us that remained had decided we wanted to be split off onto the other tables instead of playing four handed and began racking our chips.

The floor manager comes over and immediately barks out 'You guys wanna play?' We all answer yes. 'Well then why are you racking your chips?'

Desert Diamond Casino West Valley's brand new non-smoking 36-table poker room is open 24/7. The spacious cardroom has 27 big-screen TVs, and offers table-side food and drink service with cell phone charging ports at every table, as well as a complimentary beverage station for players.

Now at this point, I was immediately irritated by the managers attitude but chose to explain myself. 'I'm sorry, I thought you were asking if we wanted to be moved to a different table. I do not want to play four handed.' 'It's not four handed, it's five' was the managers response to me, completely serious. 'Ok, I don't want to play five handed.' then mumbled under my breath that I didn't appreciate being spoken to like a 'f*cking idiot'

Desert Diamond Casino Poker Room

Well, hearing the 'F' word being spoken NOT in his direction was just too much for this man standing in a 21+ over room who had no problems speaking down to me for our entire conversation. I was then told to leave the room because he didn't appreciate my candor to which I was happy to oblige as I was longing for the Talking Stick experience at this point.

I then proceeded to stand in line for 10 minutes because the one operator behind the cage had the same experience and skill level at her position that was being demonstrated by everyone else in the room.

I wouldn't recommend this poker room and would suggest spending the extra time driving to TSR or Wild Horse Pass until the day comes where this poker room is staffed with friendly and experienced staff that won't dampen the experience of the game.

Desert Diamond Casino West Valley has the worst video poker pay tables in the Phoenix/Glendale area. On a recent trip I had the opportunity to visit the grand opening of this casino and I couldn’t believe what I saw.

I don’t expect to see full pay video poker pay tables in an Indian casino but what I saw at the grand opening of Desert Diamond Casino West Valley was almost criminal. I was shocked to see that every video poker game at the casino was programmed to extract as much money as possible from the player. In other words, the pay tables have been adjusted to the manufacturers tightest possible settings. In case you’re new to this, experienced video poker players refer to those machines as being ‘short’. When a machine is programmed to it’s highest paying setting it’s said to be ‘full pay’.

There are several settings that a casino can chose for video poker payouts. Most Indian casinos program their machines on the low side but not the lowest. While those machines are far from paying the full amount that they could, they could be a even shorter. Desert Diamond Casino has chosen to set their video poker machines to the shortest possible settings, making them, what I believe to be, the worst worst place to play video poker games in the Phoenix/Glendale area.

They are the only casino in the far west part of of town so I can see how they might believe that people will play the their machines regardless of how short the payouts are. And the percentage of local gamblers that understand how to read video poker pay tables is probably low. So, from a marketing and profit perspective, I get it.

Having said that, there is a certain percentage of the gambling population that is somewhat educated about casino gambling and video poker in particular. When these gamblers see pay tables like the ones at Desert Diamond West Valley, their overall view of the casino is that management is way too greedy. It is likely that the other games, slots and bingo, are programmed similarly ; to take as much money from their patrons as might be legally or technically possible.

Desert Diamond Casino Poker Room

There are very few full pay video poker machines in the entire state of Arizona. But probably the shortest, and the worst video poker in the area is at Desert Diamond Casino West Valley.